Housekeeping Manager, SureStay by Best Western The Iconic Suvarnabhumi (สมุทรปราการ)

- Thai Nationality Only
- Previous experience in a managerial role within the housekeeping department of a hotel
- Strong leadership and team management skills
-A customer-focuses mindset
- Excellent communication skills
- Familiarity with property management systems (PMS)

SureStay by Best Western The Iconic Suvarnabhumi (198 Rooms), located at Amphoe Bang Bo, Samut Prakan, 12 minutes away from Assumption University Suvarnabhumi Campus, is now seeking a Housekeeping Manager who takes a crucial role for our pre-opening team.

Responsibilities:

- Oversee and manage the housekeeping operations of the hotel to ensure cleanliness, tidiness, and hygiene standards are maintained to the highest level.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards.
- Develop and implement housekeeping procedures and policies in line with the hotel's standards and objectives.
- Train, supervise, and motivate housekeeping staff, including room attendants, laundry staff, and housekeeping supervisors.
- Schedule staff shifts and assignments effectively to ensure optimal coverage and efficiency.
- Plan and manage the department budget and prepare reports for the General Manager.
- Manage inventory and ordering of housekeeping supplies, ensuring adequate stock levels while minimizing waste and cost.
- Coordinate with other departments, such as front office and maintenance, to ensure seamless guest experiences and resolve any housekeeping-related issues promptly.
- Handle guest complaints and requests related to housekeeping matters with professionalism and efficiency.
- Monitor guest satisfaction surveys to address any issues that arise and find effective solutions to enhance guest experiences.
- Implement and enforce environmental sustainability initiatives within the housekeeping department.