Reservation Manager

- Diploma in Tourism & Hospitality Management
- Minimum 3 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint

1. Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and Reservations operations.
2. Interacts with guests as well as individuals outside the hotel.
3. Co-operates, co-ordinates and communicates with other hotel departments as required.
4. Ensures all reservations are entered into computer.
5. Monitors daily input of individual reservations to ensure correct entry into the computer.
6. Ensures regular guest and Hotel members and guest reservations are handled according to procedure.

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