Front Office Manager (ผู้จัดการแผนกต้อนรับ)-ทำงานที่เกาะช้าง

- Oversee in all matters relating to the day-to-day operations of Front Office operations
- Handling all guest complaints, as well as internal customer complaints and enquiries in a courteous and efficient manner
- Ensure to maintain the highest level of quality in both service and product including the design of training plans for all Front Office/GSA team members
- Ensure all Standard Operating Procedures are being adhered to and continue to capture best current practice in relating to front office and service operations
- Manage a team