Duty Manager
การศึกษา
ปริญญาตรี
ประเภทงาน
เต็มเวลา
จำนวนรับ
1 อัตรา
เพศ
ไม่จำกัด
รายละเอียดงาน
- Act as the Manager on Duty, overseeing overall hotel operations during assigned shifts
- Ensure smooth coordination between all departments, including Front Office, Housekeeping, and Food & Beverage
- Handle guest complaints, emergencies, and special requests professionally and efficiently
- Monitor service standards and ensure high levels of guest satisfaction
- Support department heads and frontline staff in daily operations
- Ensure compliance with hotel policies, procedures, and safety regulations
- Prepare and review daily operational reports and handover logs
- Represent hotel management and make operational decisions in the absence of senior management
- Ensure smooth coordination between all departments, including Front Office, Housekeeping, and Food & Beverage
- Handle guest complaints, emergencies, and special requests professionally and efficiently
- Monitor service standards and ensure high levels of guest satisfaction
- Support department heads and frontline staff in daily operations
- Ensure compliance with hotel policies, procedures, and safety regulations
- Prepare and review daily operational reports and handover logs
- Represent hotel management and make operational decisions in the absence of senior management
คุณสมบัติผู้สมัคร
- Experience in hotel operations, preferably in Front Office or Rooms Division
- Strong leadership, decision-making, and problem-solving skills
- Excellent communication skills in English (additional languages are an advantage)
- Ability to work flexible hours, including shifts, nights, and holidays
- Service-oriented with a professional attitude
- Strong leadership, decision-making, and problem-solving skills
- Excellent communication skills in English (additional languages are an advantage)
- Ability to work flexible hours, including shifts, nights, and holidays
- Service-oriented with a professional attitude
สวัสดิการ
as per hotel policy
Email
hrratchaprasonghotel@gmail.com
ขนาดองค์กร
ไม่ระบุ
ที่อยู่
ที่อยู่ของบริษัท 99 ถนน ราชดำริ แขวง ลุมพินี เขต ปทุมวัน กรุงเทพมหานคร 10330
ผู้จัดการแผนกต้อนรับส่วนหน้า
฿45,000 - ฿60,000