Reservation Officer (GO Hotel Suvarnabhumi Airport)

- Bachelor?s degree in related field
- Minimum of 1-3 years of responsible experience in related field and 0-3 years of team management
- Have communication skills, including English skills
- Detail-oriented with strong multitasking abilities
- Have service mind and good human relations
- Work Location: GO Hotel Suvarnabhumi Airport

- Handle daily reservations to ensure accuracy and efficiency in bookings.
- Handle guest inquiries, booking requests, and special requirements with professionalism.
- Manage room inventory, rates, and allocations in coordination with Revenue and Front Office teams.
- Monitor and respond to online booking channels, OTAs, and direct reservations.
- Prepare reports on reservations, occupancy trends, and booking performance.
- Coordinate with Sales, Marketing, and Front Office teams to maximize revenue opportunities.
- Ensure guest information is recorded accurately and confidentially.
- Handle escalated guest issues or complaints with prompt resolution.

- กองทุนสำรองเลี้ยงชีพ
- ค่ารักษาพยาบาลผู้ป่วยนอก (OPD)
- ค่ารักษาพยาบาลผู้ป่วยใน (IPD) & Group Insurance
- ตรวจสุขภาพประจำปี
- ยูนิฟอร์ม
- โบนัสตามผลประกอบการและผลการปฏบัติงาน