Guest Relation Supervisor

- Experienced in customer service or guest relations.
- Excellent communication and interpersonal skills.
- Strong leadership qualities and ability to manage a team.
- Good problem-solving skills and a passion for service.
- Able to work in shifts.

- Oversee and coordinate customer service to ensure standards are met.
- Supervise and provide guidance to the Guest Relations team.
- Receive and resolve customer complaints professionally.
- Coordinate with relevant departments to facilitate customer service.
- Report performance results and any problems encountered to your supervisor.

1.Service charge
2.Hotel Clinic
3.Annual check up
4.Insurance: Social Security, Workmen Compensation, Health Insurance (Medical)
5.Provident fund
6.Staff canteen