Guest Relation Officer (Arabic Speaker)

- Fluent in Arabic (speaking, listening, reading, writing)
- Fluent in English (other languages ??considered a plus)
- Experience in customer service/guest relations is a plus.
- Possesses a pleasant personality, enjoys customer service, and has good communication skills.
- Able to work shifts and on holidays.

- Greet, assist, and provide support to customers, especially those who speak Arabic.
- Act as a liaison between customers and relevant departments.
- Receive and resolve customer complaints appropriately.
- Provide information and advice regarding various services.
- Maintain the organization's image and service standards.

1.Service charge
2.Hotel Clinic
3.Annual check up
4.Insurance: Social Security, Workmen Compensation, Health Insurance (Medical)
5.Provident fund
6.Staff canteen