Residence Lounge Waiter / Waitress(พนักงานเซอร์วิส) - Ascott Embassy Sathorn Bangkok

Qualifications & Requirements:

- Minimum 1-2 years experience in hotel lounge or high-standard service environment

- Good to excellent English communication skills (spoken and basic written)

- Service-minded personality with strong interpersonal skills

- Professional grooming and positive attitude

- Ability to work flexible shifts including weekends and holidays


Key Skills & Competencies:

- Exceptional Guest Service Skills

- Fluent English Communication

- Hospitality Etiquette & high Service Standards

- Attention to Detail and Organization

- Multitasking and Time Management

- Teamwork and Cross-Department Collaboration


Preferred Attributes:

- Experience in international hotels or serviced residences

- Knowledge of coffee, beverages, and basic mixology

- Multilingual skills are an advantage

** interested applicants are invited to submit your CV to [email protected] **

Job Summary:

The Residence Lounge Waiter/Waitress is responsible for delivering exceptional, personalized, and professional service to short &long-stay guests and residents. This role creates a welcoming lounge experience by providing high-quality service, engaging with guests in fluent English, and maintaining the highest hospitality standards.


Key Responsibilities:

Guest Experience & Service Excellence:

- Deliver warm, attentive, and proactive service to residents and guests

- Engage with guests confidently and anticipate their needs

- Provide personalized recommendations on beverages and hotel facilities

- Handle guest requests and resolve service issues professionally and efficiently


Beverage Service:

- Take accurate orders and serve beverages according to hotel standards

- Ensure correct billing procedures and POS operation (if applicable)


Lounge Operations & Standards:

- Set up and maintain the residence lounge before, during, and after service

- Ensure cleanliness, hygiene, and presentation standards are consistently followed

- Monitor stock levels and report shortages or maintenance issues


Communication & Teamwork:

- Communicate effectively with front office and housekeeping teams

- Assist colleagues during busy periods and support a positive team environment

- Report guest feedback and operational issues to supervisors


Compliance & Safety:

- Follow hotel SOPs, brand standards, and food safety regulations

- Ensure proper handling of equipment, food, and beverages

** interested applicants are invited to submit your CV to [email protected] **

Why Join Us:

- Attractive SVC
- Opportunities for professional development
- Work in a vibrant, multicultural hospitality environment
- Employee benefits (insert benefits your hotel offers)
- Salary
- Meal Allowance
- Mobile Allowance
- Provident Fund
- Group Insurance
- Social Security Fund