Reservation Supervisor
การศึกษา
ปริญญาตรี
ประเภทงาน
เต็มเวลา
จำนวนรับ
1 อัตรา
เพศ
ไม่จำกัด
รายละเอียดงาน
- Supervise the daily operations of the Reservations team to ensure efficient handling of room bookings and guest inquiries.
- Monitor room availability, rates, and inventory to maximize occupancy and revenue opportunities.
- Ensure all reservations are processed accurately and in accordance with hotel policies and standards.
- Train, coach, and support reservation agents to maintain high service quality and productivity.
- Coordinate closely with Front Office, Sales, and Revenue teams to ensure smooth communication and guest satisfaction.
- Monitor room availability, rates, and inventory to maximize occupancy and revenue opportunities.
- Ensure all reservations are processed accurately and in accordance with hotel policies and standards.
- Train, coach, and support reservation agents to maintain high service quality and productivity.
- Coordinate closely with Front Office, Sales, and Revenue teams to ensure smooth communication and guest satisfaction.
คุณสมบัติผู้สมัคร
- Bachelor?s degree in Hospitality Management, Business Administration, or a related field.
Minimum 3?5 years of experience in Reservations or - Front Office, preferably in a hotel environment.
- Strong knowledge of reservation systems, room inventory management, and rate structures.
- Excellent communication, leadership, and customer service skills.
- Ability to work under pressure with strong attention to detail and problem-solving skills.
Minimum 3?5 years of experience in Reservations or - Front Office, preferably in a hotel environment.
- Strong knowledge of reservation systems, room inventory management, and rate structures.
- Excellent communication, leadership, and customer service skills.
- Ability to work under pressure with strong attention to detail and problem-solving skills.
สวัสดิการ
- Salary
- Service Charge
- Vacation Leave (Start form 10 days ? 21 days)
- Public Holiday /18 Days
- 2 Days odd per week
- Team Member Meal
- Uniform
- Provident Fund
- Annual Medical Check-up
- Birthday Gift
- Group Insurance / Dental
- Monthly Celebrations
- Carpark
- Service Charge
- Vacation Leave (Start form 10 days ? 21 days)
- Public Holiday /18 Days
- 2 Days odd per week
- Team Member Meal
- Uniform
- Provident Fund
- Annual Medical Check-up
- Birthday Gift
- Group Insurance / Dental
- Monthly Celebrations
- Carpark
Email
Teeraphat.b@sukhothai.com
ขนาดองค์กร
ไม่ระบุ
ที่อยู่
13/3 ถนนสาทรใต้ แขวงทุ่งมหาเมฆ เขตสาทร กรุงเทพมหานคร 10120 เขตสาทร กรุงเทพ 10120
ผู้จัดการแผนกต้อนรับส่วนหน้า
฿45,000 - ฿60,000