Duty Manager (จ.บุรีรัมย์)
การศึกษา
ปริญญาตรี
ประเภทงาน
เต็มเวลา
จำนวนรับ
1 อัตรา
เพศ
ไม่จำกัด
รายละเอียดงาน
- Oversee daily Front Office operations and ensure smooth guest service delivery.
- Act as the Manager on Duty and handle guest concerns, complaints, and service recovery professionally.
- Support and guide Front Office team members during shifts.
- Monitor guest arrivals, departures, VIP arrangements, and special requests.
- Ensure compliance with hotel policies, procedures, and service standards.
- Coordinate with other departments to deliver a seamless guest experience.
- Monitor room status, occupancy, and operational issues to maximize guest satisfaction.
- Prepare shift reports and communicate key operational updates.
- Act as the Manager on Duty and handle guest concerns, complaints, and service recovery professionally.
- Support and guide Front Office team members during shifts.
- Monitor guest arrivals, departures, VIP arrangements, and special requests.
- Ensure compliance with hotel policies, procedures, and service standards.
- Coordinate with other departments to deliver a seamless guest experience.
- Monitor room status, occupancy, and operational issues to maximize guest satisfaction.
- Prepare shift reports and communicate key operational updates.
คุณสมบัติผู้สมัคร
- Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
- Minimum 2-3 years of experience in Front Office operations, preferably in a supervisory role.
- Strong leadership, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills.
- Good command of spoken and written English.
- Proficient in hotel management systems and Microsoft Office.
- Ability to work flexible shifts, including weekends and public holidays.
- Customer-focused with a positive and professional attitude.
- Minimum 2-3 years of experience in Front Office operations, preferably in a supervisory role.
- Strong leadership, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills.
- Good command of spoken and written English.
- Proficient in hotel management systems and Microsoft Office.
- Ability to work flexible shifts, including weekends and public holidays.
- Customer-focused with a positive and professional attitude.
สวัสดิการ
- Service Charge
- 5-Day Work Week
- Annual Leave and Public Holidays
- Group Health Insurance
- Provident Fund
- Uniform Provided
- 5-Day Work Week
- Annual Leave and Public Holidays
- Group Health Insurance
- Provident Fund
- Uniform Provided
Email
jureeporn.s@modenabyfraser.com
ขนาดองค์กร
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ที่อยู่
111 หมู่ 16 หมู่บ้านศิลาทอง ตำบลเสม็ด อำเภอเมืองบุรีรัมย์ จังหวัดบุรีรัมย์ 31000 บุรีรัมย์ 31000