Executive Personal Assistant to CEO - Headquarter

Position Overview

The Executive Personal Assistant to the CEO provides comprehensive executive, administrative, communication, and coordination support to the Chief Executive Officer of PCL Hospitality Co., Ltd.

This position serves as a key liaison between the CEO, Corporate Directors, General Managers, Hotel Management Teams, Owners, Business Partners, and external stakeholders. The role requires exceptional organizational skills, professional communication abilities, strong business acumen, and the ability to manage multiple priorities in a fast-paced hospitality environment.

The successful candidate must possess excellent English communication skills, strong technology literacy, and the ability to support executive-level projects, presentations, reporting, social media coordination, and strategic initiatives.



Key Responsibilities

1. Executive Support & Calendar Management





Manage the CEO?s calendar, appointments, meetings, travel arrangements, and business schedules.



Prioritize and coordinate meeting requests and business commitments.



Prepare meeting agendas, presentations, briefing notes, and supporting documents.



Record meeting minutes and follow up on action plans with responsible stakeholders.



Monitor progress of key assignments and report updates to the CEO.



2. Corporate Coordination & Communication





Act as a central communication point between the CEO and:





Corporate Directors



General Managers



Hotel Management Teams



Owners and Business Partners



Coordinate information flow across corporate office and hotel operations.



Follow up on corporate projects, deadlines, and management directives.



Ensure timely responses and completion of assigned actions.



3. Business Reporting & Documentation





Prepare executive reports, presentations, summaries, and management documents.



Consolidate information from multiple hotels and departments.



Assist in preparing board meeting materials, owner presentations, and business reviews.



Maintain confidential records and corporate documentation.



4. English Communication & Correspondence





Draft, review, and edit professional business correspondence in English and Thai.



Prepare emails, letters, reports, meeting minutes, and presentations on behalf of the CEO.



Translate and summarize business documents when required.



Support communication with international partners, investors, consultants, and hotel brands.



5. Social Media & Digital Communication Support





Assist in monitoring and coordinating CEO-related communication through:





Facebook



Instagram



TikTok



LinkedIn



Other digital platforms



Coordinate content collection from hotels for executive visibility and corporate branding.



Support preparation of executive posts, announcements, and communication materials.



Monitor social media trends relevant to hospitality, employer branding, and business development.



6. Technology, AI & Productivity Tools





Utilize Microsoft Office applications including:





Word



Excel



PowerPoint



Outlook



Teams



Support data analysis, dashboard preparation, and presentation development.



Utilize AI-powered tools such as ChatGPT, Copilot, Canva AI, and other productivity solutions to improve efficiency.



Continuously explore technology solutions that enhance executive productivity and communication.



7. Project Coordination & Follow-Up





Coordinate special projects assigned by the CEO.



Monitor project timelines and ensure completion of deliverables.



Follow up with departments regarding project status and deadlines.



Support hotel openings, business development projects, owner initiatives, and corporate strategic activities when required.



8. Confidentiality & Professional Conduct





Handle highly confidential information with discretion and professionalism.



Maintain confidentiality regarding business plans, financial information, personnel matters, and corporate strategy.



Demonstrate professional judgment and integrity in all interactions.



Relations

Reports Directly To:





Chief Executive Officer (CEO)

Works Closely With:





Vice President of Operations



Corporate Directors



General Managers



Hotel Management Teams



Executive Office Personnel

External Relations:





Hotel Owners



Business Partners



Consultants



Government Authorities



Educational Institutions



Vendors and Service Providers



Replacement and Temporary Duties





Support special corporate projects, hotel openings, and executive initiatives as assigned.



Assist other members of the Executive Office during peak workload periods.



Perform additional duties assigned by the CEO to support business operations and strategic objectives.



Desired Competencies





Excellent English communication skills (spoken, written, reading, and comprehension).



Strong interpersonal, coordination, and stakeholder management skills.



Advanced Microsoft Office proficiency, particularly Excel and PowerPoint.



Strong digital literacy and social media familiarity.



Comfortable using AI-powered business tools and productivity applications.



Excellent organizational and multitasking abilities.



Ability to work independently with minimal supervision.



High level of professionalism, confidentiality, and attention to detail.



Strong hospitality, service-minded, and business-oriented mindset.

This JD positions the role closer to an Executive Assistant / Chief Executive Office Coordinator rather than a traditional PA, which is generally more appropriate for a growing hotel management company like PCL Hospitality. It also creates a stronger career path into Corporate Administration, Project Management, HR, Commercial, or Operations leadership in the future.